Dear TOTAL Tools Malaysia customers, please beware that there are plenty of fake listing online today and we are trying our best to fight against these listings as well as looking into several ways to solve this issue.
When something seems too good to be true, it probably is. Still, we decided to try to make a purchase to test it out for you guys.
One of our current and on going strategy is to enforce registration of TOTAL Tools online shops and sellers with us. This will include all of our Authorized Retailers as well as Resellers to have their eCommerce shops’ names to be listed here on this website. This way we can reassure every customers who is looking to buy our products with a peace of mind.
At the meantime we are also actively reporting these fake listings in hope that none of our precious customers get caught in these scam.
And of course, this PSA does not only apply to our TOTAL Tools brand alone but every other brands and products out there as well. So what do you think is the better strategy moving forward?
Do you have any better suggestions you’d like to share with us so we can fight against these scams together?
Feel free to drop us a message, we will be very happy to listen to what our customers have to say!