Dear TOTAL Tools customers, recently we have noticed some online sellers are cutting out the serial numbers on our power tools products before sending them out to customers and this can cause buyers to lose their right for the tools to be covered by our warranty entirely.
One of the main reasons this is happening in the market is because these sellers are avoiding to be traced back to them. Secondly, it can also be them selling refurbished products disguised as new.
In anyway, do contact us immediately if you happened to receive any of our TOTAL power tools bought online without any unique ID found on the product itself.